Shipping costs and delivery conditions

Shipping within Germany

We only ship via DHL.
The packaging and shipping costs are a flat rate of €4.90.

Shipping is free for orders over 99 €!

One return per order is free - write a message to info@gute-garne.de to receive a return label.

For further returns from Germany for goods from the same order and for returns from a country other than Germany, you will bear the direct return costs.

Shipping to the EU

We only ship via DHL.
The packaging and shipping costs are a flat rate of €9.90.

Shipping is free for orders over 149 €!

For returns from a country other than Germany, you will bear the direct return costs.

international delivery times

Austria, Netherlands, Belgium: Delivery in 2-5 days.
All other EU countries: Delivery in 3-8 days.

Information on calculating the delivery date

The delivery period begins on the day after the conclusion of the contract and ends with the expiry of the last day of the period.
If the last day of the deadline falls on a Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.